Managing is tough. In the best case scenario, there's always a person with bad day, makin' a mistake. No shortage of the financially needy. Drama is somewhere out there always (inside voice or not) - rarely timed. Add the odd sick day and bad weather. Add constant change and insecurity. Then the ecosystem with success attracts manipulators, the political animals and the sharks. The entitled ones. Add passive aggressive behavior and starved egos...and the cannibalizing critics. Few and far between, the great citizens grow respect.
They don't teach this in business school or political science.
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